Now serving Burnaby, Surrey, New Westminster & Richmond
OnPoint Nurse & Home Care
Premium In-Home Healthcare • Burnaby, Surrey, New Westminster & Richmond, BC

Compassionate Elder Care, Right Where They Call Home

Professional, compassionate care that helps seniors live safely, comfortably and with dignity — while giving families complete peace of mind.

Professional Care
Family-Centered Support
Dignity First
A compassionate OnPoint registered nurse warmly caring for an elderly senior in a comfortable home setting in Vancouver, BC
Clinical Leadership

20+ Years Clinical Experience

Senior nursing leadership with deep expertise across hospital, residential, and community elder care.

In-Home Comfort

Compassionate Home Care

Dignified medical, personal, and emotional support delivered directly in familiar home surroundings.

Personalized

Person-Centered Support

Every care plan is uniquely shaped around individual routines, personal values, and cognitive comfort.

Family Alliance

Family & Caregiver Guidance

Empowering adult children with transparent clinical updates, reassurance, and shared decision-making.

An OnPoint care aide taking a client's blood pressure during a community wellness check
100% Dignity-Focused Home Care

Helping Your Loved One Live Well at Home

Growing older should not mean giving up comfort, independence or dignity. Our approach to elder care is centered around the individual — understanding their routines, needs, preferences and goals while providing families with professional support and reassurance.

Personalized Care

Every care plan is shaped around the individual's specific daily rhythm, health status, and personal preferences.

Comfort at Home

Support is provided in a familiar and comfortable environment, avoiding the stress of institutional relocation.

Peace of Mind

Families know their loved one is receiving attentive, professional clinical support from trained healthcare providers.

Elder Care Services Designed Around Their Needs

From everyday support to specialized care, our services are designed to help seniors remain safe, comfortable and connected.

An OnPoint home care nurse helping a senior woman apply moisturizer during her morning personal care routine at home

1. Personal Care & Daily Living

Support with activities of daily living while protecting dignity and independence.

  • Personal hygiene & grooming
  • Dressing assistance
  • Feeding & hydration support
  • Mobility & transfer assistance
  • Daily routines & schedule management
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An OnPoint home care nurse sitting with a senior woman over a warm drink, sharing an unhurried conversation on the sofa

3. Companionship & Emotional Support

Meaningful companionship that helps reduce isolation and supports emotional wellbeing.

  • Social conversation & storytelling
  • Engaging walks & light activities
  • Reading, music & memory sharing
  • Support during family visits & events
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An OnPoint home care nurse steadying a senior woman as she uses a hallway grab bar to move safely through her home

4. Fall Prevention & Safety

Identify everyday risks and create safer home environments for seniors.

  • Environmental home safety checks
  • Mobility & gait stabilization
  • Transfer assistance (bed to chair)
  • Fall-risk awareness & mitigation
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An OnPoint home care nurse taking a senior woman's blood pressure with a cuff monitor in her living room

5. Nursing & Health Monitoring

Professional nursing support and ongoing observation to help families stay informed about their loved one's wellbeing.

  • Vital signs tracking & records
  • Medication administration supervision
  • Chronic condition observation
  • Coordination with treating physicians
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An OnPoint home care nurse applying a clean dressing to a senior woman's forearm on a sterile field at home

6. Wound Care

Specialized wound-care support based on individual needs and professional clinical assessment.

  • Clinical wound assessment & dressing
  • Pressure sore prevention & management
  • Diabetic ulcer management
  • Healing progress documentation
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An OnPoint home care nurse guiding a senior woman through hand sanitizing beside gloves and surface disinfectant supplies

7. Infection Prevention

Care practices designed to maintain clean, safe and healthy environments.

  • Strict hygiene & sanitization protocols
  • Medical equipment cleanliness
  • Cross-contamination risk reduction
  • Vulnerable senior health protection
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An OnPoint home care nurse completing a first-aid incident report beside an open home response first-aid kit

8. Emergency & First-Aid Support

Professional response and coordination when unexpected health concerns arise.

  • First-aid certified nursing staff
  • Rapid escalation & triage protocols
  • Hospital transit coordination
  • Family emergency communication
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When Is It Normal Aging — And When Should You Be Concerned?

Understanding the difference helps families respond with empathy rather than frustration, securing professional help at the right time.

Normal Aging

Everyday Forgetfulness

Names & Details:

"Sometimes forgetting a name or appointment, but remembering it later."

Items & Placement:

"Misplacing car keys or reading glasses once in a while, then retracing steps."

Time & Calendar:

"Forgetting which day of the week it is, but figuring it out later."

Routine Tasks:

"Needing help occasionally with complex smartphone settings or new appliances."

Potential Cognitive Concern

Signs Warranting Assessment

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Familiar Routines:

"Struggling to follow a familiar family recipe, or manage a basic household budget."

!
Orientation & Navigation:

"Getting lost in a familiar neighborhood they have lived in for years."

!
Passage of Time:

"Losing track of dates, seasons, or the passage of time entirely."

!
Safety & Judgment:

"Uncharacteristic lapses in personal hygiene, grooming, or medication compliance."

Care That Looks at the Whole Person

We combine clinical excellence with deep human empathy, honoring every senior's individuality, history, and dignity.

Compassion First

We treat every senior with unhurried patience, deep respect and genuine dignity — never like a medical checklist.

Clinical Experience

Experienced registered nursing leadership informs our care protocols, safety oversight, and health monitoring.

Personalized Support

Care is adapted to the individual's specific routines, diet, cultural preferences, and personal lifestyle.

Family Partnership

We keep families transparently informed and actively involved, offering guidance through every step of the care journey.

The Lead Registered Nurse of OnPoint Nurse & Home Care at the OnPoint office
Lead Registered Nurse

Risper Murunga, RN, BSN, MPH

Lead Registered Nurse & Clinical Director
20+ Years Clinical Care & Healthcare Leadership

With over two decades of comprehensive clinical care and healthcare leadership experience, Risper Murunga leads OnPoint Nurse and Home Care with a steadfast commitment to clinical rigor and heartfelt empathy. Her extensive background bridges acute hospital care, long-term specialized care, and community-based outpatient clinics.

Verified Educational Credentials

  • Master of Public Health (MPH)
  • Bachelor of Science in Nursing (BSN)

Key Clinical Specializations

Dementia & Cognitive Care Advanced Wound Care Infection Prevention & Control Falls Prevention & Safety Activities of Daily Living (ADLs) First Aid & Emergency Response

How We Support Your Family

Getting started is gentle, structured, and focused entirely on your loved one's unique comfort.

01

Start With a Conversation

Tell us about your loved one's needs, routines, challenges, and concerns in a free, confidential discussion.

02

Care Assessment

Our nursing team visits the home to learn more about the senior's health, mobility, and daily living environment.

03

Personalized Care Plan

We develop a tailored support approach based on individual medical, personal, and cognitive requirements.

04

Ongoing Family Support

We maintain continuous communication, provide family updates, and smoothly adapt care as needs evolve over time.

You Don't Have to Navigate Elder Care Alone

Caring for an aging parent or loved one can be emotionally and practically challenging. Professional support can help families feel more confident while allowing their loved one to remain in a familiar environment.

For Adult Children

"Stay involved in your parent's life with love and connection, without having to manage every single clinical task yourself."

  • Professional clinical oversight for peace of mind
  • Regular updates & clear care summaries
  • Balanced life while ensuring parents are well-supported

For Family Caregivers

"Get professional nursing support, practical guidance, and respite to prevent emotional exhaustion."

  • Hands-on assistance with complex nursing tasks
  • Dementia behavior coaching & calming techniques
  • Reliable respite care so you can rest and recharge

For Seniors

"Receive respectful care in your cherished home while maintaining as much independence and personal freedom as possible."

  • Preserve your daily routines and favorite hobbies
  • Patient, polite assistance that respects your dignity
  • Stay surrounded by family, neighbors, and beloved memories

Care That Understands Family

Across Vancouver, Richmond, Burnaby, and Surrey, family involvement is the cornerstone of elder care. We recognize that caring for parents and grandparents is an honor rooted in deep respect and devotion.

We work alongside families to create care that respects the individual's routines, preferences, dignity and family relationships. Our nurses and caregivers understand local community dynamics, diverse cultural backgrounds, and the value of open communication with family members and healthcare networks across British Columbia.

Collaborative Family Approach

We never replace the family's vital role; we provide the clinical foundation that strengthens it.

Familiar Local Context

Caregivers who appreciate home-cooked meals, diverse cultural preferences, and neighborhood rhythms.

The OnPoint Nurse & Home Care team with community members and local representatives at a health outreach event in Burnaby
Dedicated to Dignity & Family Harmony

What Families Value About Our Care

Real reflections from families across Metro Vancouver who trust OnPoint Nurse & Home Care with their loved ones.

★★★★★
✓ Verified Family

"Risper and her nursing team provided dedicated, compassionate support for our father when his memory started declining. Their gentle approach and structured routine brought tremendous peace of mind to our family."

WK

W. K.

Adult Daughter • Vancouver, BC

Dementia & Memory Care
★★★★★
✓ Verified Family

"The clinical oversight and medication management gave our whole family peace of mind. Knowing a Registered Nurse was supervising my mother's post-hospital recovery at home meant everything to us."

JM

J. M.

Family Caregiver • Richmond, BC

Nursing & Health Monitoring
★★★★★
✓ Verified Family

"Our mother was hesitant about accepting care at first, but the caregiver matched with her was respectful, warm, and patient. Now mom looks forward to her companion visits every week."

AO

A. O.

Son • Burnaby, BC

Personal Care & Daily Living
★★★★★
✓ Verified Family

"After my father's fall, OnPoint conducted a thorough home safety assessment and provided transfer assistance that helped him regain his mobility safely without fear of injury."

EL

E. L.

Daughter • Surrey, BC

Fall Prevention & Safety
★★★★★
✓ Verified Family

"As full-time working adult children, having OnPoint's nursing team provide reliable respite care gave us the breathing room we needed while ensuring mom never felt alone."

ST

S. T.

Family Caregiver • New Westminster, BC

Respite & Companion Care

Answers to Help You Make Informed Decisions

Have questions about home-based elder care in Metro Vancouver? Here are clear, concise answers to common family questions.

We provide comprehensive in-home elder care spanning personal care and daily living assistance, specialized dementia and memory care, companionship, fall prevention and environmental safety, registered nursing health monitoring, wound care, infection control, and emergency first-aid coordination.

Yes, all our elder care services are delivered directly within the senior's private home. This enables your loved one to remain in a familiar, comfortable setting surrounded by their personal possessions and family routines while receiving professional healthcare support.

Our Lead Registered Nurse conducts an in-depth in-home assessment evaluating the senior's medical background, cognitive status, mobility, daily routines, and home safety. We incorporate the family's goals and the senior's preferences into a customized care plan that is continually reviewed and updated.

Yes. We offer specialized, person-centered dementia and memory care. Our staff are trained in gentle behavioral support, routine-based cognitive stimulation, de-escalation techniques, and family education to maintain a calm, secure environment for seniors with Alzheimer's or memory loss.

Absolutely. Family partnership is essential to our philosophy. We encourage adult children and spouses to participate in the assessment, care planning discussions, and regular check-in meetings so you always feel informed, supported, and confident.

We conduct thorough fall-risk evaluations and environmental safety reviews of the home. Our trained caregivers assist with safe transfers (bed to chair), walking stabilization, assistive device usage, and gentle mobility exercises to preserve strength while preventing accidents.

A registered nurse visits the home to meet the senior and family. We assess vital health metrics, review current medications, examine daily living abilities, evaluate cognitive orientation, inspect the home environment for hazards, and listen to all family priorities.

Getting started is simple. You can call our care line directly at (778) 244-1332 or complete our quick online form to request an initial care assessment. Our clinical leadership will contact you promptly to schedule a visit.

Partnering With Families Across Metro Vancouver

Let's Make Their Next Chapter Safer, More Comfortable and More Supported.

Whether you are planning ahead or already looking for support, our team is here to help you understand your options.

Connect With Our Clinical Care Coordinators

We are available to answer your questions, address family concerns, and guide you through arranging home-based care.

Phone Inquiries

(778) 244-1332

Monday – Saturday: 8:00 AM – 6:00 PM

Email Care Support

[email protected]

Prompt response within 24 hours

Service Areas

Burnaby, Surrey, New Westminster & Richmond, BC [Service area placeholder]

Serving families across Metro Vancouver and the Lower Mainland

Request a Care Assessment

Please fill in the details below. Our nursing team will review your request and get in touch promptly.

Strict Privacy: Your family's details are held in clinical confidence and will never be shared.